Communication and Algorithmic Decision Making in a Virtual Healthcare Context.
This qualitative study draws on interviews and observations with nurses working in a virtual intensive care unit and using algorithms to track patient progress. It overviews how health practitioners navigate algorithmic systems to build relationships with other providers and patients, with attention to strategies for accountability and advocacy in virtual healthcare contexts. CCS Concepts: • Applied computing → Health care information systems DOI: https://doi.org/10.1145/3472714.3473669
SIGDOC '21: The 39th ACM International Conference on Design of Communication, Virtual Event, USA, October 2021
Campbell, Lillian; George, Amrita; and Guha, Shion PhD, "Communication and Algorithmic Decision Making in a Virtual Healthcare Context." (2021). Health Services and Informatics Research. 78.